Primary solution
Internet for every branch
Fixed line or 5G as primary connection, with 5G or Starlink as automatic backup. Separated networks for payments, cameras and staff, monitored 24/7.
View internet solutionsSectors
Business & Retail
At an unmanned site the connection is the cash register. If the line drops, revenue stops — at a fuel station, a retail branch or a parcel point alike.
- Payments stay online
- Automatic failover
- Every branch visible
What it gives you
Payments keep going through
If the fixed line drops, 5G or Starlink takes over within seconds.
Live view of every site
We usually spot an outage at an unmanned location before your own reports arrive.
One partner for all locations
Connectivity, hardware, installation, monitoring and support in one contract.
Quick to roll out
A new or remote site is online in days with a fixed standard setup.
Challenges you face
Select a topic for more detail.
The payment terminal fails and revenue stops
The situation
Without a connection nobody can pay by card. At an unmanned site there is no one to notice, so the customer drives on to a competitor.
What RIAN does
Fixed line with automatic sub-second failover to 5G or Starlink, so payments keep running while we resolve the fault.
How it works for you
Three steps. One point of contact.
- 01
Free site survey
Per site we check what is in place, what coverage looks like and where the risk sits.
- 02
Pilot and rollout
One to three locations first, then the same setup across the rest of your network.
- 03
Monitoring and management
24/7 monitoring, proactive alerts and one point of contact with clear agreements.
Additional
Signage in shop or canteen
Screens in the shop or canteen for information and promotion where desired, over the same managed network.
99.9%
availability of payment traffic on site
“Since failover was added our customers no longer notice an outage; we see it in the portal.”
Short answer
How do I keep tills, payments and cameras online at an unmanned site?
By combining the fixed line with an automatic mobile back-up and monitoring the site remotely. If the fixed line drops, the back-up carries payment traffic without anyone on site having to act, and we usually see the outage before the location reports it.
In practice
Unmanned locations that report their own outages
At fuel stations and unmanned branches, remote monitoring shows a failed connection before it interrupts payments or camera access.
Read the guideWhat the solution includes
Connectivity for payments
A line designed around tills and card terminals, with automatic backup if the fixed line drops.
Manageable unmanned
Everything visible and adjustable remotely, so nobody has to drive out for a restart.
Equipment and installation
Network equipment, cabling where needed and full installation by our own engineers.
Management and monitoring
We monitor the connection continuously, update remotely and act before you notice a problem.
One point of contact
Signal, hardware, installation and incidents all run through RIAN. One number to call.
Costs consist of a one-off amount for equipment and installation, plus a fixed monthly fee for connectivity, management and support. The amount depends on the size of the location and what is already in place; you receive a fixed quotation up front.
Preparation
Checklist for your location
What we assess for a suitable proposal.
Preparation
- Number of branches and the type of location per branch
- Which systems use the connection: till, card payments, cameras, pumps
- What is already in place: coax, UTP, fibre or mobile coverage only
- Space and power in the meter cupboard or technical room
- Access to the building and any working hours or safety rules
- Existing contracts and notice periods with your current supplier
Frequently asked questions
What happens if the fixed line fails?
The connection switches to mobile automatically, so tills and card payments keep working. We see the failover and handle the repair.
Does someone have to be on site during an incident?
Usually not. We manage and restart remotely; we only come out for faulty hardware.
What happens during an incident?
Our monitoring usually spots a disruption before you do. We resolve it remotely and come on site when needed. You have one point of contact, even when several parties are involved.
How long does installation take?
That depends on the size of the location and what is already in place. After the site visit you receive a schedule with the work and the moments we are on site.
Can we expand later?
Yes. The setup is modular: extra rooms, units, screens or locations can be added without redoing the existing installation.
What lead time should I allow for?
A standard internet package arrives pre-configured in one box. For a full installation the proposal states an installation date, based on the size of the location, the delivery time of the equipment and the availability of the line.
What happens if something fails outside office hours?
Monitoring runs 24/7 and keeps raising alerts in the evening and at weekends too. Which alerts are picked up straight away and which wait until the next working day is agreed per location in the service agreement, so you know in advance what to expect.
What is the contract term and notice period?
We work with clear terms per location; the term and notice period are stated in the proposal before you sign. If a location moves or closes, the package can in most cases move with you instead of being written off.
Questions about business & retail?
I am happy to discuss what business & retail needs. Call or email, even if you do not have a concrete plan yet.
Ronan BrunasSales
Request a proposal
Tell us briefly what is going on at your location. We will come back with a proposal for business & retail.
- No obligation, no cost
- Advice based on the infrastructure already in place
- One point of contact for TV and internet
Ronan Brunas
Sales · reach me directly
Croy 17B, 5653 LC Eindhoven · KvK 17077213 · BTW NL800924010B01
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