Primary solution
Hospitality TV
IPTV with your own channel package, branded welcome screen and streaming apps in the room. Managed per floor, per room or per guest.
More about hospitality TVSectors
Hotels & Hospitality
Hotel TV, guest streaming and Wi-Fi designed for full occupancy.
- Hospitality TV per room
- Guest casting
- Centrally managed
What it gives you
Hospitality TV that feels familiar
Sharp picture, a branded welcome screen and casting from the guest's own phone.
Every room managed centrally
Change channels, language, volume and information without visiting every room.
Works over existing coax and IP
We reuse what is already there and modernise without unnecessary building work.
Internet supports the guest journey
Separated Wi-Fi and automatic failover keep reception and payments online.
Challenges you face
Select a topic for more detail.
Guests expect their own apps on the room screen
The situation
Guest streaming and secure sign-out are not supported by every TV.
What RIAN does
Hospitality TV with secure casting clears the session after departure and lets guests control it from their own phone.
How it works for you
Three steps. One point of contact.
- 01
Site survey
We walk the building: cabling, rooms, coverage and current contracts. You get a clear proposal.
- 02
Installation without disruption
Our engineers install equipment and TVs in phases, around your occupancy.
- 03
Monitoring and management
We watch the connection 24/7, fix remotely and roll out channel changes centrally.
Supporting
Internet for the property
Guest Wi-Fi and business network strictly separated, with failover so reception and payment traffic always continue.
View internet88%
fewer outage reports after implementation
“Since the switch we hardly get any TV complaints at reception.”
Short answer
What does a hotel TV system cost and how quickly is it installed?
A hotel TV system consists of a one-off amount for equipment and installation plus a fixed monthly amount per room for the channel package, management and support. Existing coax can usually be reused, and a hotel of around 120 rooms is typically converted in a few nights, outside busy hours.
In practice
A 120-room hotel moved to IPTV in two nights
Existing coax reused, a dedicated multicast VLAN for the TV traffic and roll-out outside busy hours, so guests noticed nothing.
Read this caseWhat the solution includes
TV in every room
Channel package, fixed channel order and welcome screen, managed centrally for all rooms.
Wi-Fi for guests and staff
Separate networks for guests, staff and payment systems, so a busy lobby never affects the till.
Equipment and installation
Network equipment, cabling where needed and full installation by our own engineers.
Management and monitoring
We monitor the connection continuously, update remotely and act before you notice a problem.
One point of contact
Signal, hardware, installation and incidents all run through RIAN. One number to call.
Costs consist of a one-off amount for equipment and installation, plus a fixed monthly fee for connectivity, management and support. The amount depends on the size of the location and what is already in place; you receive a fixed quotation up front.
Preparation
Checklist for your location
What we assess for a suitable proposal.
Preparation
- Number of rooms, suites and communal areas with a screen
- What is already in place: coax, UTP, fibre or mobile coverage only
- Space and power in the meter cupboard or technical room
- Access to the building and any working hours or safety rules
- Existing contracts and notice periods with your current supplier
- Preferred go-live date, or the moment of handover or renovation
Frequently asked questions
Can guests use their own streaming services?
Yes, with a hospitality TV that supports casting. We set it up so guests use their own account without leaving their details on the device.
Does the guest network stay separate from the till?
Yes. Guests, staff and payment traffic each get their own network, so a full lobby has no impact on reservations or payments.
Can we reuse the existing cabling?
Usually yes. During the site visit we check whether the existing coax or UTP is suitable and use it wherever possible. We only pull new cable where it is really needed.
What happens during an incident?
Our monitoring usually spots a disruption before you do. We resolve it remotely and come on site when needed. You have one point of contact, even when several parties are involved.
How long does installation take?
That depends on the size of the location and what is already in place. After the site visit you receive a schedule with the work and the moments we are on site.
What lead time should I allow for?
A standard internet package arrives pre-configured in one box. For a full installation the proposal states an installation date, based on the size of the location, the delivery time of the equipment and the availability of the line.
What happens if something fails outside office hours?
Monitoring runs 24/7 and keeps raising alerts in the evening and at weekends too. Which alerts are picked up straight away and which wait until the next working day is agreed per location in the service agreement, so you know in advance what to expect.
What is the contract term and notice period?
We work with clear terms per location; the term and notice period are stated in the proposal before you sign. If a location moves or closes, the package can in most cases move with you instead of being written off.
Questions about hotels & hospitality?
I am happy to discuss what hotels & hospitality needs. Call or email, even if you do not have a concrete plan yet.
Ronan BrunasSales
Request a proposal
Tell us briefly what is going on at your location. We will come back with a proposal for hotels & hospitality.
- No obligation, no cost
- Advice based on the infrastructure already in place
- One point of contact for TV and internet
Ronan Brunas
Sales · reach me directly
Croy 17B, 5653 LC Eindhoven · KvK 17077213 · BTW NL800924010B01
Existing customer? Log in to the customer portal